The Ghana Fire Service has shed light on the challenges that cause delays in their response times to emergency situations.
In an interview with Adwenpa-Hene Kofi Mensah on Pent Radio, DOII Peter Addai, the Ashanti Regional Public Relations Officer of the Ghana National Fire Service (GNFS), stated that, in accordance to international standards, the optimal response time to arrive at the scene is five minutes after getting a complaint.
However, several factors contribute to delays which includes; Poor Road Network, distance from Fire Station and Traffic Conditions.
Despite these challenges, he noted the GNFS strives to respond promptly especially in the Greater Kumasi area, the average response time is between 10 to 15 minutes.
According to him, however, in Ghana, the service faces significant obstacles to delays which including; poor road network, distance from fire Station to the incident scene and Traffic Conditions.
Despite these challenges, DOII Peter Addai said that the Ghana Fire Service reports that scene in the Greater Kumasi area, they average response to emergencies within 10 to 15 minutes.
The service is working to improve its response times and provide effective emergency services to the public.
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Reduction Of Fire Cases In The Region
DOII Peter Addai also revealed that fire cases in the region has been reduced.
According to him, despite facing operational challenges, including a lack of sufficient equipment to effectively serve the entire region, it’s recorded a significant decrease in fire cases.
He that GNFS recorded 840 fire cases from January to August 2024. However, in the same period in 2025, the number of fire cases decreased to 690.
He said this represents a notable reduction in fire cases, highlighting the effectiveness of the Fire Service’s efforts in preventing and responding to fire outbreaks.
disclosed this in an interview with Adwenpa-Hene Kofi Mensah on Pent Radio Anopa Nsempa morning show
Prank Calls
DOII Peter Addai also revealed that almost 100 prank calls are received daily
He urged the public to stop making prank calls, highlighting the detrimental impact such actions can have on their ability to respond to genuine emergencies.
According to him, the fire service efforts to combat fires are being hampered by a surge in prank calls.
“Prank calls persist. Every day when you go to our control room, even right now. You see the number of prank calls that come. Averagely, more than 100 a day.
He emphasized the dangers posed by prank calls. He warned that those involved in prank calls should be aware that they will face the law if caught.
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