GRA To Refund Wrongful Money Deductions As E-levy Charge To Consumers Due To Technical Hitches

The Ghana Revenue Authority (GRA) will investigate and refund all wrongful deductions from customers’ mobile money wallets during the first day of the implementation of the Electronic Transaction Levy (E-levy).

This is due to some technical hitches experienced on the day by some consumers on the various networks.

It indicated this in a letter to charging entities.

 

The GRA said refund arrangements will be valid for the period between May 1 and June 30, 2022.

“Under this phased approach it has been decided that all “on-net” and “off-net” transfers including transfers to “own accounts” shall be subject to the E-levy. This is because of the lack of visibility across all networks due to the phased approach. However, charging entities are to exempt “on-net transfers between accounts owned by the same person where the identity of the person can be determined,” the letter said.

 

 

“Where a transferor can provide proof (Ghanacard or other National Identification Card including Passport, DVLA. etc) to the satisfaction of the Charging Entity that indeed the receiving account is his/her own account, the charging entity shall use their internal processes to process the reversal/refund.

 

Read the full statement below:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Source: MyGhanaMedia.com