Home / GENERAL NEWS / PURC In Talks With ECG Over Compensation For Disgruntled Prepaid Customers

PURC In Talks With ECG Over Compensation For Disgruntled Prepaid Customers

Spread the love

Director of Communication and Research at the Public Utility Regulatory Commission (PURC), Dr. Kofi Obutey has revealed in an interview with Alfred Ocansey on 3FM Sunrise Morning Show that, the regulator is in talks with the Electricity Company of Ghana (ECG) over possible compensation packages for customers who have been affected by the ECG prepaid metering system challenges.

However, the PURC could not disclose the exact form of compensation since they are yet to finalize with the utility provider.

“Compensation package is being discussed so that customers could be compensated because it is through no fault of theirs that they have to endure this blackout. Various options are being considered but it will not be fair for me to put out when conclusions have not been drawn” Kofi Obutey stated.

See also  Electricity, Water Tariffs To Go Up Again On September 1, 2023 – PURC

Technical problems interrupted the purchase of power last week.

The PURC said it has been in touch with ECG since last week to rectify the anomalies and the situation is being rectified as most of the customers are served now. However, the long queues at the various vending points is as a result of the backlog of customers who couldn’t be served due to the system challenge.

In order to help quickly ameliorate the effects of the challenges, PURC recommends that if possible the ECG should open more temporary vending outlets to serve customers in the interim.

See also  ECG Extends Weekend Working Hours Across District Offices Amidst System Challenges

He explained that it is a technical challenge that the utility service provider is facing now which is a breakdown of the network system that has taken them some time to isolate the exact problem.

The PURC has warned that we don’t use illegality to solve a problem hence whoever connects electricity illegally has committed an offense and the law will be applied. “There will be no compensation for such persons” Mr. Obutey cautioned.

 

 

 

 

Thanks for reading from MyGhanaMedia.com as a news publishing website from Ghana.

 

 

Source:  3news

 

Disclaimer: MyGhanaMedia.com is not responsible for this report and its content.
There are four types of content published on   MyGhanaMedia.com daily: curated content; syndicated content; user-generated content; and original content.

 

See also  VIDEO: Fetish Priest Storms Church For Charm He Gave To A Pastor

 

Are You Suffering From Weak Erection, Low Libido, Premature Ejaculation Or Infections? – Get M-Plus No

 

 

 

  Maccun Plus (MPlus) is for men and women as a natural aphrodisiac with no side effects

Just contact the number below for M PLUS HONEY.

024-377-7896 / 0561193978

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Send your news stories to myghanamedia@gmail.com and Chat with us via WhatsApp on +233 200818719

 

 

About Adwenpa-Hene

we publish on Entertainment, Sports, Politics, Lifestyle, and Technology. You can also follow Us on : YouTube Channel - My Ghana Media TV, Facebook - MyghanaMedia TV , Twitter - @MyGhanamedia2 & Instagram - My Ghana Media TV. Email Address: myghanamedia@gmail.com Contact Us: 0200818719

Check Also

Ayawaso West Wuogon: NDC PC Issues Strong Warning To NPP MP

Spread the love The National Democratic Congress (NDC) parliamentary candidate for Ayawaso West Wuogon, John …